Privacy Policy

Pacific Energy Alternatives® is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Pacific Energy Alternatives  Web site and governs data collection and usage. By using the Pacific Energy Alternatives® website, you consent to the data practices described in this statement.

Collection of your Personal Information
Pacific Energy Alternatives® collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Pacific Energy Alternatives® also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by Pacific Energy Alternatives®. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Pacific Energy Alternatives® for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pacific Energy Alternatives® Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pacific Energy Alternatives® public message boards, this information may be collected and used by others. Note: Pacific Energy Alternatives® does not read any of your private online communications.
Pacific Energy Alternatives® encourages you to review the privacy statements of Web sites you choose to link to from Pacific Energy Alternatives® so that you can understand how those Web sites collect, use and share your information. Pacific Energy Alternatives® is not responsible for the privacy statements or other content on Web sites outside of the Pacific Energy Alternatives® and Pacific Energy Alternatives® family of Web sites.
 
Use of your Personal Information
Pacific Energy Alternatives® collects and uses your personal information to operate the Pacific Energy Alternatives® Web site and deliver the services you have requested. Pacific Energy Alternatives® also uses your personally identifiable information to inform you of other products or services available from Pacific Energy Alternatives® and its affiliates. Pacific Energy Alternatives® may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
 
Pacific Energy Alternatives® does not sell, rent or lease its customer lists to third parties. Pacific Energy Alternatives® may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Pacific Energy Alternatives may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pacific Energy Alternatives®, and they are required to maintain the confidentiality of your information.
Pacific Energy Alternatives® does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
 
Pacific Energy Alternatives® keeps track of the Web sites and pages our customers visit within Pacific Energy Alternatives®, in order to determine what Pacific Energy Alternatives® services are the most popular. This data is used to deliver customized content and advertising within Pacific Energy Alternatives® to customers whose behavior indicates that they are interested in a particular subject area.
 
Pacific Energy Alternatives® Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pacific Energy Alternatives® or the site; (b) protect and defend the rights or property of Pacific Energy Alternatives®; and, (c) act under exigent circumstances to protect the personal safety of users of Pacific Energy Alternatives®, or the public.
 
Use of Cookies
The Pacific Energy Alternatives® Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pacific Energy Alternatives® pages, or register with Pacific Energy Alternatives® site or services, a cookie helps Pacific Energy Alternatives® to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pacific Energy Alternatives® Web site, the information you previously provided can be retrieved, so you can easily use the Pacific Energy Alternatives® features that you customized.
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pacific Energy Alternatives® services or Web sites you visit.
 
Security of your Personal Information
Pacific Energy Alternatives® secures your personal information from unauthorized access, use or disclosure. Pacific Energy Alternatives® secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
 
Changes to this Statement
Pacific Energy Alternatives® will occasionally update this Statement of Privacy to reflect company and customer feedback. Pacific Energy Alternatives® encourages you to periodically review this Statement to be informed of how Pacific Energy Alternatives® is protecting your information.
 
Contact Information
Pacific Energy Alternatives® welcomes your comments regarding this Statement of Privacy. If you believe that Pacific Energy Alternatives® has not adhered to this Statement, please contact Pacific Energy Alternatives® at dHough@pacificenergyalt.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.